Unigo Frequently Asked Questions

Unigo is owned and operated by EducationDynamics, LLC, which operates several education and media business. EducationDynamics’ headquarters are located at 111 River Street, 10th Floor, Hoboken, NJ 07030. Please refer to our Privacy Policy for more information.

Below is a compiled set of answers to questions that commonly arise when working with Unigo.  Click on a link below to jump to the respective section.

Account FAQs

Q.

How do I update my email address?

A.

  1. Sign into your profile.
  2. Go to My Account which can be found with the icons on the top right corner of the site.
  3. Find your current email address under “YOUR INFO”.
  4. Change your email address and then confirm the new address.
  5. You will receive an email confirming your change to your new address.

Q.

How do I disable an account?

A.

  1. Sign into your profile.
  2. Go to My Account which can be found with the icons on the top right corner of the site.
  3. Go to “DEACTIVATE YOUR ACCOUNT” at the bottom of the page.
  4. Click and confirm the deactivatation.

Q.

How do I change my password?

A.

  1. Sign into your profile.
  2. Go to My Account which can be found with the icons on the top right corner of the site.
  3. You will see a “Change Password” key icon.
  4. Click this icon and you will be guided through changing your password.

Q.

What should I do if I forget my password?

A.

  1. From the sign in page, click “Forgot your password?” and follow the on-screen instructions.
  2. We will send a password-reset link and instructions to the email address associated with your Unigo account. Note: The password-reset link will expire within a few hours. Be sure to change your password right away.
  3. After you create a new password, it will be active right away. You will need to use it to sign in to your Unigo account from any device.
  4. If you requested a new password, but didn’t receive your password-reset email:
    • Try re-entering your email address.
    • Check your spam or junk mail folders in your email account.
    • Double check that the email address associated with your Unigo account is correct. You may want to try another email address that could have been used when you set up your account.

Q.

What should I do if I forget my username?

A.

  1. From the sign in page, click “Forgot your username?” and follow the on-screen instructions.
  2. We will send a username-reset link and instructions to the email address associated with your Unigo account. Note: The username-reset link will expire within a few hours. Be sure to change your password right away.
  3. After you create a new username, it will be active right away. You will need to use it to sign in to your Unigo account from any device.
  4. If you requested a new username, but didn’t receive your password-reset email:
    • Try re-entering your email address.
    • Check your spam or junk mail folders in your email account.
    • Double check that the email address associated with your Unigo account is correct. You may want to try another email address that could have been used when you set up your account.

Q.

I am having trouble registering, what should I do?

A.

  1. Check your browser, Unigo works best on Chrome, Firefox or Safari.
  2. If you’re answers were auto-filled by your browser, try manually typing them in instead.
  3. Confirm you’ve entered all required information. (If “sign-up” or “next” buttons are greyed out, this is usually a good indication there’s missing info.)

Unigo Scholarships

Q.

Is Unigo a legit scholarship provider?

A.

Yes, UNIGO and our Unigo-sponsored scholarships are legitimate and real.  The site first started offering “theme” scholarships back in 2007, and those creative, monthly scholarship opportunities have grown through the years.  ScholarshipExperts.com and Unigo were acquired by EDPlus Holdings, LLC in 2013 and 2014, respectively; in 2015, the websites/brands were combined into the website called “Unigo”. The site was later acquired by EducationDynamics LLC.    The idea behind the Unigo scholarships is to help parents, students and educators in understanding that there are a lot of different types of scholarships out there — they are not all just for the straight A students or the athletic superstars.  Students can actually win free money for college by being creative and original in their short written responses.

Q.

How many times can I enter the Unigo-sponsored scholarship?

A.

The limit is one (1) application per person.

Q.

When are winners generally announced?

A.

Scholarship winners are contacted about 90 days after the deadline date — we contact winners by phone/text or email.  Winners are also published online about 90 days after the deadline.  You can find the winners of Unigo’s scholarships in our winners circle.

Q.

How can I tell if my entry was received?

A.

To confirm your application was submitted:

  1. Log in to Unigo.com
  2. Go to the main scholarship page, located at: https://www.unigo.com/scholarships/our-scholarships
  3. Find the scholarship program that you want to check on, and click the APPLY ONLINE link to land on the scholarship application page.
  4. Check the language and messages on that page, and, if you already submitted the app, you should see the page refresh and show you a message that shows the date/time stamp for when it was previously submitted.

U.S. Students

Q.

How do I find a scholarship?

A.

There are two easy ways to search for scholarships:

  1. Take Unigo’s Scholarship Match Quiz and let our algorithm match you with scholarships
  2. Search Unigo’s Directory of Scholarships

Q.

Can Unigo.com employees help find scholarships for me?

A.

We’re sorry, but Unigo employees are not able to personally search for scholarships for our users. However, we have two great and easy to use options for you to find scholarships. Use our Scholarship Match or browse our Directory of Scholarships.

Q.

Do you have scholarships for Private High Schools?

A.

The scholarships included at Unigo are all for students looking to pay for college level studies and beyond.   It does not include scholarships for younger students to pay for high school tuition.   However, students as young as 13 can begin to search for and apply for college scholarships. When you are ready to start working on the college planning process start with our Scholarship Match.

International Students

Q.

Are there scholarships for international students?

A.

Yes, there are Scholarships for International Students.  There are two easy ways to search for scholarships:

  1. Take Unigo’s Scholarship Match Quiz and let our algorithm match you with scholarships
  2. Search individual scholarships in Unigo’s Directory of Scholarships  You will be able to see in here if international students are eligible for scholarships.

Q.

Are there loan options for international students?

A.

Yes, there are loans for International Students that want to study in the United States.  The easiest way to find a loan is to use Unigo’s Loan Finder

Coronavirus (COVID-19) FAQs

Q.

SATs/ACTs were cancelled for the spring semester, what does that mean for my application?

A.

Many SATs/ ACTs are being canceled or rescheduled. Please refer to collegeboard.org for updates regarding future exam dates, changes to college application requirements, and new resources/ study plans to help you stay sharp.

Q.

Will my summer classes be affected by COVID-19?

A.

Institutions are actively monitoring the state of COVID-19. Check directly with your school to find out if summer classes will be impacted by COVID-19.

Q.

How is COVID-19 impacting me as an International student?

A.

The Department of Homeland Security (DHS) outlines a variety of resources accessible to students during this unfortunate time. Students are also encouraged to sign up with their school’s campus alerts system to stay up to date, on the operational status of their schools. For further information during this time check the FAQ section of the Exchange Visitor Program site, listed under the title, “Exchange Visitor Program Information on Coronavirus (COVID-19)”.

Q.

As a student with a disability, which resources are available to assist me with online learning during the COVID-19 outbreak?

A.

Like any other student, students with disabilities, deserve accessibility to additional educational resources such as online learning. Resources for parents, students of all types as well as educators,  can be found on the “Resources & Tools: COVID-19” page of the National Center for Learning Disabilities.  

Q.

What happens to my student loans during this time? Is there a difference between how private and federal student loans are being handled?

A.

Federal Loan Forbearance

Forbearance means a temporarily stop making payments. President Trump has signed the CARES Act which confirmed that federal student loan payments have been automatically stopped from March 13, 2020- September 30, 2020. However, students still may make payments if they choose to. To determine if your federal student loans are impacted by the CARES Act, please see the following link to read more…

Private Loan Forbearance

Students who are borrowing private loans, are encouraged to contact their loan servicer directly to discuss any options that may exist.