I attend Washington State University in Pullman, WA. I transferred from Fort Worth, Texas via Tarrant County Junior College. The worst thing about this school is how unprofessional and uninformed the staff are. Miscommunication, lack of knowledge on the staff's part, partial answers, and inefficiency all plague this school.
When I was first accepted to this school back in February/March of 2015, I immediately called registration and student transfers to see what qualifications I needed to meet to obtain in-state tuition. I asked the representative on the phone if meeting Washington State's minimum standards of citizenship would qualify me for in-state tuition. The rep (a young woman) did not fully understand my question apparently as she told me yes it would.
I relocated to Washington state thinking I was going to qualify for in-state tuition (after getting my vote's registration, establishing my new residence at the post office, and finally changing my car's plates and DL). Once I was there, the registration told me I had to be here a minimum of a year before any of that meant anything. In a panic, I tried to find help to figure out my situation; I did not qualify for private loans nor could I take anymore out, and I was unable to obtain any scholarships. The Student Affairs rep I talked to told me to quit and move back to Texas. She said I obviously couldn't afford school, and aside from attending a junior college in the area, there was nothing that could be done. In other words, she said I should quit.
When I contacted the head of registration (specifically the person who handles student in-state residency issues), the woman told me it was my fault for not going online to look at the requirements. I called a total of three times into the dept. that handles in-state residency before relocating, spoke to 2 different people, and not once did anyone mention to me a website that I needed to go to. Furthermore, I called in to talk to a person whom I assumed would be qualified in their job and could give me the information I needed; why would I need to go online if I am given the information via phone? This makes it seem like the staff is not qualified for their job or given the information they need to do said job.
Of course the woman I talked to who gave me the wrong info is no longer there, and I have even been accused of lying by some staff members. I have spent 2-3 months trying to sort things out, and still I'm not out of the fire. I have severely mis-budgeted due to faulty info, and now I am struggling just to attend part-time. It does not help that I am a first generation college student that comes from a relatively poor family.
For new students entering any university or school, ask multiple people the same question, double and triple check, and always prepare for the worst.